Privacy Policy

At iCare UC (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request services, apply for employment, or complete forms on our website, we may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth (where applicable)
• Emergency contact information
• Employment information
• Care-related information voluntarily provided by you

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage statistics
• Cookies and similar technologies

How We Use Your Information

We may use your information to:

• Provide and manage our caregiving services
• Respond to inquiries and service requests
• Schedule consultations and assessments
• Process employment applications
• Improve our website and services
• Communicate important updates
• Maintain records and comply with legal obligations
• Protect the safety and security of our clients and staff

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

• Authorized employees and caregivers who require access to provide services
• Service providers assisting with website operation or business functions
• Government agencies or legal authorities when required by law
• Emergency contacts or healthcare professionals when necessary to protect health and safety

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.

Healthcare Information

If you voluntarily provide health-related information through our website or during service inquiries, we will handle such information with appropriate confidentiality and in accordance with applicable laws and regulations.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any external sites they visit.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where applicable
• Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.